Refund & Shipping policy
We offer a 30 days money back guarantee. If your item is not suitable then please notify us by email or phone stating the reason for the return within 30 days of receipt. Any items MUST be sent back complete with triggers and packaging and ANY FREE gifts included and received by us within 30 days of receipt. We suggest that you use a signed for delivery service or use special delivery if you wish your items to be insured. If recorded delivery is not used, we cannot accept responsibility for any returns sent. The postage cost is not reimbursed.
In the unlikely event of any defects we will offer a replacement or full refund on receipt of the faulty goods providing they are returned within 30 days of you receiving them. Should your item be faulty, simply contact us with details of the fault and item you wish to return along with details of when the item was purchased. PLEASE NOTE - we DO NOT accept returns unless authorized first either via e-mail (preferred method) and ALL returns must be accompanied by a copy of the original packing slip.
In the case of faulty goods returned within 30 days, we will refund any postage costs upon request.
Royal Mail 48 Tracked - UK Mainland, Scottish Highlands, NI & ROI
All orders will be sent by the Royal Mail 48 Tracked delivery service. This delivery option costs £5.50 and is up to a weight of 2kg. Our aim is to dispatch all orders within 5 working days of your payment being received. Please allow a further 3 working days in the event of any offers, sales or promotion periods.
Parcel Force 24 Next Day Delivery UK Mainland
With this delivery option this is an additional charge of £4.00 if your order is over £50 and is fully traceable to your door. Our aim is to dispatch all orders within 5 working days of your payment being received. Please allow a further 3 working days in the event of any offers, sales or promotion periods. Next day applies to orders placed before 2pm.
Parcel Force 48 Delivery UK Mainland
This Service is our standard shipping service for order that are over 2kg. The standard charge is £6.95. If your order value exceeds £50 we can offer this service free of charge.
Parcel Force 48 Delivery Scottish Highlands, UK & ROI
This Service is our standard shipping service for order that are over 2kg. The standard charge is £15.00
International Worldwide Delivery
For international shipments we can arrange to dispatch your items to you using International Signed For Tracked service. That will be an additional cost no matter value of order. To prevent fraudulent purchases, we do not take orders from one country and ship to another. Please contact firstname.lastname@example.org for a quotation.